FAQ

How often will I receive a box?

Once per month you will receive one soy candle. We will ship your first box within 3 business days. Following boxes will ship close to your renewal date.


I just signed up, what scent will I receive?

If you purchase before the 20th then you'll receive the current month's scent. If you purchased on the 20th or later then you'll receive the next month's scent.


How much does the shipping cost?

The shipping is free to anywhere in the US.


How often will I be re-billed for renewal?

Depending of whether you select the 1, 3, 6, or 12 month plan, then your plan will renew on the same day of the month that you originally signed up. You can skip a month at any time.


Will my plan auto renew?

All plans are set to auto renew, but you can change this at any time by logging into your account.


What is the Smelly Club?

The candle name and scent is a surprise each month! Each soy candle is within a 9oz amber glass jar with a black metal lid. They have a 50+ hour burn time and are made from all natural US soy beans. They are hand poured in Austin, Texas in small batches to ensure quality.


What is the Fancy-Schmancy Smelly Club?

The same surprise monthly scent as Smelly Club, but it's in a super nice vessel that can be cleaned out and reused. The vessel will be different each month. They have a 50+ hour burn time and are made from all natural US soy beans. They are hand poured in Austin, Texas in small batches to ensure quality.


I loved this month's candle, can I get more?

Yes you can buy this month's scent at theburlapbag.com.


What are the ingredients?

The soy wax used is made of pure 100% natural soybeans. It's made in the US, biodegradable, and free of pesticides/herbicides. The fragrances are also made here in the US and are phthalate free. The wick is lead free.


What is recyclable?

Our boxes and paper padding are made from 100% recycled materials. The glass is reusable & recyclable. No plastic!


Have a question?

Contact us at Lauren@theburlapbag.com